1. Our Commitment
At Capital Mind, we are committed to providing high-quality, actionable financial education. We are confident in the value of our course content, and therefore, we offer an unconditional 60-Day Satisfaction Guarantee on all direct course purchases.
If, for any reason, you are not completely satisfied within the first 60 days of your original purchase date, you are eligible to request a full refund.
2. Eligibility
Timeline: Refund requests must be submitted within the 60-day period immediately following the original purchase date.
Purchases: This policy applies exclusively to courses purchased directly from the Capital Mind website.
Condition: The guarantee is unconditional within the 60-day window. You do not need to explain your reason.
3. How to Request a Refund
- Send an email to: suport.premiumacess@gmail.com
- Subject line: "REFUND REQUEST"
- Include: Your full name, purchase email, purchase date, and a brief statement confirming your request.
4. Processing Timeline
We will review your request within 2 business days. If approved, the refund will be processed promptly. Please allow up to 10 business days for the refund to reflect in your original payment method, depending on your bank or provider.
5. Exclusions
After 60 days: No refunds will be issued for requests submitted after the 60-day guarantee period has expired.
Third-party purchases: Purchases made through external promotions or affiliate partners may be subject to the refund policies of those entities.